DDScore.ai — Terms of Service
Effective date: 6 May 2026
2026.05.06 10:55
These Terms of Service govern your use of the DDScore.ai service. Most provisions apply to all users. Section 7 contains additional terms that apply only if you choose to use the optional public share link function described therein.
1. Professional Use Representation
The Service is intended strictly for professional and business use (B2B). By accessing the Service, you expressly represent and warrant that you are acting in a professional capacity (e.g., as an investor, business professional, or corporate entity) and not as a consumer.
2. User Responsibility and Data Rights
2.1 Source Content: You represent and warrant that you own or have the necessary legal rights, permissions, and consents to upload and process any documents you submit. You shall not upload material that infringes upon the intellectual property, trade secrets, or privacy of any third party.
2.2 Decision Responsibility: The generated report is produced using a combination of AI-powered analysis and mathematical methods, including proprietary Advanced Probabilistic Analysis. It is an informational tool only and does not constitute investment, financial, legal, or tax advice.
The report may include the following types of content, each subject to specific limitations:
(a) Legal and regulatory observations — automated risk indicators based on patterns identified in the analysis. They are not legal advice, not a regulatory determination, and not a substitute for review by qualified legal counsel.
(b) Assessments of individuals named in the submitted materials — automated judgments based on the materials provided and on publicly available information as understood by the analysis at the time the report was produced. They are not statements of fact about those individuals and may contain errors or misattributions.
(c) Assessments of third parties such as competitors or comparable companies — automated comparisons based on publicly available information at the time the report was produced. They reflect the analysis’s interpretation, not verified facts.
(d) Forward-looking content such as revenue projections, exit scenarios, probability estimates, and valuation comparisons — illustrative outputs of the analysis intended to support discussion, not predictions of actual outcomes.
You are solely responsible for verifying the results before making any business decisions, and we recommend consulting qualified professionals — including legal counsel, tax advisors, and financial advisors — for matters within their expertise.
3. Data Privacy and Retention Policy
3.1 Zero Trace Policy. To ensure maximum data security:
(a) Source files: All source files you upload are automatically and permanently deleted from our servers immediately upon completion of report generation.
(b) Generated reports: Generated analysis reports are automatically and permanently deleted from our servers within 24 hours after report generation is complete, regardless of whether they have been accessed or downloaded.
The exceptions to this Section 3.1 are set out in Section 3.6 (Support Requests) and in Section 7 (Public Sharing — Optional Feature).
3.2 No Training. We do not use your data, prompts, uploaded documents, or generated reports to train or fine-tune our AI models or any third-party models.
3.3 Third-Party APIs. We use enterprise-grade APIs with strict no-retention agreements for data processing.
3.4 Location. Data processing and servers are located within the EU (Finland), governed by Finnish and EU GDPR laws.
3.5 Anonymous Statistical Data. To develop and improve the Service, we retain anonymous, aggregated statistical data consisting of:
(a) the score of each of the 12 report sections (one numeric value per section);
(b) the industry classification of the analyzed company, comprising the top two GICS levels and a free-form sub-classification at industry-level granularity;
(c) the country or region; and
(d) a timestamp.
This data is statistical and contains no link to your identity or to the submitted material. It is not personal data within the meaning of the GDPR. It is retained indefinitely for product development purposes only. We do not use it to train or fine-tune AI models, and we do not sell, license, or otherwise transfer this data to third parties.
3.6 Support Requests. When you submit a support request, the relevant report is automatically attached to the request. You may also voluntarily choose to attach source materials. Both the automatically attached report and any voluntarily attached source materials are retained for up to 14 days from the date of submission to allow investigation. Either party (you or Playful Pixels Oy) may request an extension to allow for longer investigations; any extension requires the mutual agreement of both parties, which may be communicated via the email address or phone number (SMS) provided in the support request. The text content of the support ticket itself is retained per our standard support-ticket retention policy as set out in our Privacy Policy.
3.7 Data Processing Addendum. Data processing is governed by our Data Processing Addendum (DPA), which is incorporated into these Terms by reference.
4. Ownership and NDA
You retain full ownership of the purchased report. However, due to our security policy, we do not keep backups. You are solely responsible for downloading and storing your report within the 24-hour window specified in Section 3.1(b), unless you have activated the share link function in accordance with Section 7, in which case the published version remains available for as long as the share link is active. If a separate Non-Disclosure Agreement (NDA) is executed, its terms shall supplement or prevail over these Terms regarding confidentiality.
5. Payments and Technical Support
All payments are final and non-refundable. If a technical failure prevents report generation, we will provide a complimentary re-run of the analysis. You may also submit feedback or technical support requests via the Service; the handling and retention of materials submitted with such requests are governed by Section 3.6.
6. Suspension and Termination
We may suspend or terminate your access to the Service, including the closure of your account, with reasonable notice or, where the circumstances warrant, immediately and without prior notice, if:
(a) you have materially breached these Terms;
(b) you have violated applicable law in your use of the Service;
(c) you have misused the Service in a manner that risks harm to us, to other users, or to third parties, including fraudulent activity, unauthorized access, attempts to circumvent the technical or organizational measures of the Service, or repeated violations of the moderation rules in Section 7.12;
(d) you have submitted materials in respect of which you do not have the rights or consents required by Section 2.1;
(e) you have failed to pay applicable fees; or
(f) we are required to do so by law or by a competent authority.
Upon suspension or termination, your right to access and use the Service ceases. The provisions of these Terms that by their nature should survive — including Section 2 (User Responsibility), Section 3 (Data Privacy and Retention Policy), Section 8 (Limitation of Liability), and Section 10 (Governing Law) — survive termination.
7. Public Sharing (Share Link Function) — Optional Feature
This Section 7 applies only if you choose to use the optional in-service share link function described below. It supplements the rest of these Terms and applies in addition to them whenever you use the share link function. If you do not use the share link function, this Section 7 does not apply to you.
7.1 Optional, per-report feature. The Service offers a voluntary feature allowing you to publish a generated report or its main image (showing the 12 section scores and the overall score) via an in-service share link. This feature is activated on a per-report basis, at your sole discretion. This Section 7 applies only to use of the in-service share link function. It does not apply to, or restrict in any way, your independent sharing of reports outside the Service (e.g., downloading a PDF and forwarding it). Such independent sharing is entirely under your own control and outside the scope of this Agreement.
7.2 What publishing does. When you activate the share link function, the Service creates a publicly accessible link that points to a hosted version of the report or main image on our servers. The hosted version is accessible via the public Internet.
7.3 Anonymization. All personal data is removed from the published version. The Service applies a rule-based anonymization which removes from the published version: (i) the entire team section of the report, and (ii) any other personal data appearing elsewhere in the report. The company name and the general analytical content of the report remain visible. Anonymization is applied on a best-practices basis. While our internal pre-check is designed to ensure that personal data appears only within the team section, no automated system is infallible.
7.4 Pre-publication verification. Before you activate a share link, you are reminded by the user interface to verify (i) that the report contains no personal data you do not have the right to share, and (ii) that the report contains no other content you do not have the right to share. You retain ultimate responsibility for verifying the published content before activation, and you represent and warrant that you have the legal right to publish the content, including the company name and analytical content appearing in the published version.
7.5 Source materials remain subject to immediate deletion. Notwithstanding the share function, source files are deleted immediately upon report completion as set out in Section 3.1(a). The Service does not retain source materials for the share function.
7.6 Retention of the published report. The published version is retained on our servers for as long as the share link is active.
7.7 Disclaimer, timestamp, and version. Each published report and main image carries a visible disclaimer indicating that the content is AI-generated by DDScore.ai and is not investment, financial, legal, or tax advice, together with a timestamp and the service version identifier corresponding to the time of publication.
7.8 Deletion of the share link. You may delete the share link at any time via the user interface. Upon deletion, the published version is immediately removed from our servers. The corresponding stored report is then subject to the standard 24-hour deletion rule under Section 3.1(b), starting from the moment the share link is deleted. This gives you a final window to download or save the report before it is permanently removed from the Service.
7.9 Cache and third-party indexing. Our undertaking is limited to removing the published content from our own Service when you delete the share link. We apply industry best-practice measures designed to reduce the likelihood of share links being indexed by search engines or stored in web archives. However, because the published content is hosted on the public Internet, we cannot guarantee that it will not be indexed, archived, or cached by parties outside our control, and we cannot cause its removal from such third-party systems. The likelihood of indexing, archiving, or caching increases substantially if you distribute the link via third-party platforms (e.g., social media, online forums). You acknowledge these risks when using the share link function and when distributing the link outside the Service.
7.10 Account closure. When you close your account, all active share links are automatically deactivated and the corresponding published versions are removed from our Service. Anonymous statistical data described in Section 3.5 is not removed, as it is not personal data.
7.11 License grant. By choosing to publish via the in-service share link function, you grant Playful Pixels Oy a non-exclusive, revocable, worldwide license to host, store, display, and distribute the published content for as long as the share link is active. The license terminates automatically when you delete the share link. This license applies exclusively to the in-service share link function. It does not apply to, or restrict in any way, your independent sharing of reports outside the Service.
7.12 Moderation. We reserve the right to remove any published content that we reasonably consider unlawful, infringing, defamatory, or otherwise inappropriate, with or without prior notice.
8. Limitation of Liability
To the extent permitted by Finnish law, our total aggregate liability for any claim arising out of or relating to the Service is limited to the fee actually paid by the User for the individual report in question. We are not liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, data, or investment capital.
9. General Provisions
9.1 Service Availability. We strive to maintain high availability of the Service, but we do not guarantee that it will be uninterrupted, error-free, or available at all times. The Service may be temporarily unavailable due to maintenance, upgrades, technical issues, or circumstances described in Section 9.2 (Force Majeure). We will use commercially reasonable efforts to minimize disruption and, where practicable, communicate planned maintenance in advance.
9.2 Force Majeure. Neither party shall be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, war, civil unrest, governmental actions, labor disputes, internet outages, or significant third-party infrastructure failures.
9.3 Modification of Terms. We may update these Terms from time to time. We will notify you of material changes at least 14 days in advance via email or in-app notification. Continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.
9.4 Severability and Entire Agreement. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect. These Terms, together with the DPA and Privacy Policy, constitute the entire agreement between you and Playful Pixels Oy regarding the Service and supersede all prior or contemporaneous agreements.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Finland. Any dispute, controversy, or claim arising out of or relating to these Terms shall be finally settled by the District Court of Helsinki, Finland (Helsingin käräjäoikeus) as the court of first instance.
Contact
Playful Pixels Oy | [email protected]